Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Consumer
10/11/19 - BNSF Storage Policy Update - Atlanta (CSXT Fairburn) Patron Notification Change
09/27/19 - BNSF Announces Day of Week Pricing Program
09/20/19 - BNSF to Expand Direct Intermodal Service Options Linking Pacific Southwest and the Ohio Valley Region
08/01/19 - Denver Intermodal Facility Storage Changes Effective September 9, 2019
06/06/19 - Coming Soon: BNSF to Open New Intermodal Facility in Barstow, Calif.
  Industrial
11/18/19 - 6200-B Diversion Policy Adjustment Effective January 1, 2020
11/11/19 - REMINDER: Despacho Previo Rule Changes Effective November 18, 2019
10/28/19 - Despacho Previo Rule Changes Effective November 18, 2019
10/09/19 - Reminder: Complying with AAR Loading Rules
09/11/19 - Reminder: Securing Centerbeam Cars

All Consumer
 
All Industrial

Coal
12/21/18 - Update Report: Wash Outs on the New Westminster Subdivision
12/14/18 - Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/27/18 - Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/20/18 - Customer Support Email Address Change Effective December 17, 2018
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
  Agricultural
11/18/19 - 6200-B Diversion Policy Adjustment Effective January 1, 2020
11/15/19 - Upcoming Shuttle Auctions
11/15/19 - DET, Pulse, Unit and Single Car COT Auctions For the Week of November 18, 2019
11/11/19 - REMINDER: Despacho Previo Rule Changes Effective November 18, 2019
11/08/19 - DET, Pulse, Unit and Single Car COT Auctions For the Week of November 11, 2019

All Coal
 
All Agricultural

If you have any questions, please send an email to Customer.Notifications@bnsf.com