Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Consumer
06/06/19 - Coming Soon: BNSF to Open New Intermodal Facility in Barstow, Calif.
04/15/19 - BNSF Expands Service Options into Ohio Valley Region
01/22/19 - Movement of Cannabis & Associated Products Remains Prohibited on BNSF
01/14/19 - Reminder: US In-Bond Reporting Changes Effective March 1, 2019
12/21/18 - Update Report: Wash Outs on the New Westminster Subdivision
  Industrial
07/19/19 - Perishable Boxcar LOGs Auction Beginning July 29, 2019
07/18/19 - Reminder: Complying with AAR Loading Rules
04/30/19 - New Shortline Operator in Northeastern Washington & Southeastern British Columbia
03/29/19 - Metals LOGS Auction Beginning April 8, 2019
02/22/19 - Lumber & Panel LOGs Auction for 73-foot Centerbeam Flatcars Postponed

All Consumer
 
All Industrial

Coal
12/21/18 - Update Report: Wash Outs on the New Westminster Subdivision
12/14/18 - Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/27/18 - Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/20/18 - Customer Support Email Address Change Effective December 17, 2018
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
  Agricultural
07/19/19 - DET, Pulse, Unit and Single Car COT Auctions For the Week of July 22, 2019
07/12/19 - DET, Pulse, Unit and Single Car COT Auctions For the Week of July 15, 2019
07/05/19 - DET, Pulse, Unit and Single Car COT Auctions For the Week of July 8, 2019
06/28/19 - DET, Pulse, Unit and Single Car COT Auctions For the Week of July 1, 2019
06/21/19 - DET, Pulse, Unit and Single Car COT Auctions For the Week of June 24, 2019

All Coal
 
All Agricultural

If you have any questions, please send an email to Customer.Notifications@bnsf.com